SODR (Solution - Oriented Dispute Resolution)
SODR is an end-to-end dispute resolution system that produces quick, fair, practical, cost-effective, legally enforceable outcomes. It works well for almost all types of dispute.
​
SODR combines the most effective features of: (a) Facilitative and (b) Determinative dispute resolution into a single, 3 phase progressive process, comprising:
​
(1) Facilitation > (2) Legally Binding Determination > (3) Independent Decision Making
Phase #1
Facilitation: shares the core mechanics of Mediation - the Facilitator guides the process and helps the Parties to develop a negotiated agreement.
Phase #2
Phase #3
Pros:
Cons:
Enforceable Determination: if negotiation doesn’t work, the Facilitator makes an enforceable Determination.
Independent Decision: if all Parties reject the Determination, the dispute is referred to a neutral, Independent Decision Maker for a legally binding Decision.
Confidential, practical, quick, flexible, responsive, and very time/cost-efficient.
Parties cannot bail out, unless all agree to do so.
A final outcome is almost guaranteed - by negotiated Agreement, enforceable Determination, or legally binding Decision.
Requires initial commitment from all Parties to participate.
Click here to commence a SODR process, or here to request a prompt callback from a real human to discuss your needs and options.
COVID-19 Service
We offer a faster, more economical version of our normal SODR process to help resolve most disputes while we’re living with COVID-19.
​
It applies to most commercial, contract, family, tenancy, business and workplace issues. ​
-
All meetings are conducted online - by phone, email and/or Zoom (optional).
-
Most disputes are resolved within 2 weeks, from referral to conclusion.
-
Low, Fixed Cost Fees (+ GST) - charges are based on how the dispute is resolved:
​