Resources

Coming soon...

Articels & Papers

• Family Business - Published in the NAB “Business Focus” Newsletter #4, December 2004 and in CEO Online in January 2005

Useful Documents

Coming soon...

Powerpoint Presentations

Coming soon...

Books & Other Resources

• Boulle, L – Mediation: Skills and Techniques, Butterworths (2001).
• Boulle, L - Mediation - Principles, process, practice, Butterworths (1996).
• Brett JM, Goldberg SB & Ury W – Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict, Cambridge (1988).
• Carnegie, D - How to Win Friends and Influence People Harper Business (1936).
• Condliffe, P - Conflict Management,  a Practical Guide TAFE Publications Victoria.
• Cornelius, H -  The Gentle Revolution, Simon & Schuster (1998).
• Cornelius H & Faire S -  Everyone Can Win - How to Resolve Conflict, Simon & Schuster (1989).
• Costantino CA & Merchant SC – Designing Conflict Management Systems, Jossey-Bass (1996).
• De Bono, E – Conflicts: A Better Way to Resolve Them Penguin Books (1985).
• De Bono,  E – Six Thinking Hats Penguin Books (1985).
• Fast, J - Body Language Pan Books (1970).
• Fisher R, Kopelman E& Schneider AK  – Beyond Machiavelli: Tools for Coping with Conflict, Harvard University Press (1994).
• Fisher R, Ury W & Pattton B - Getting to YES, Century Business (1991).
• Goleman, D- Emotional Intelligence Why It Can Matter More Than IQ, Bloomsbury Press (1996).
• Grey, Dr J - Men are from Mars & Woman are from Venus, HarperCollins Publishers 1992.
• Haynes J & Charlesworth S -  The Fundamentals of Family Mediation, The Federation Press (1996).
• Hunter D, Bailey A & Taylor B - The Art of Facilitation , Tandem Press, NZ, (1997).
• Lieberman, DJ – Make Peace with Anyone, St Martins’ Press, New York (2002).
• Pease, A -  Body Language Camel Publishing Company (1981).
• Phillips, A -  The Trouble with Boys, Harper Collins (1993).
• Tyson, T - Working with Groups, Macmillan Education (1998).
• Tzu, S – The Art of War, translated by Lionel Giles, Barnes and Noble (1910).
• Ury, W - Getting Past No: Negotiating with Difficult People, Random Press (1991).

Links to useful websites

Australia

Associated business websites:

Dispute Solutions Pty Ltd - www.disputesolutions.com.au

Jon Kenfield, Forensic Accountant - www.forenzic.com.au

Other websites:

ACDC (Australian Commercial Dispute Centre) - www.acdcltd.com.au

Australian Dispute Resolution - www.ausdispute.unisa.eu.au

Dispute Settlement Centre of Victoria - www.justice.vic.gov.au/disputes

Family Business Australia - www.fambiz.com.au

Family Services Australia - www.fsa.org.au

Family Mediation Centre - www.mediation.com.au

IAMA (The Institute of Arbitrators & Mediators Austtalia) - www.iama.org.au

LEADR - www.leadr.com.au

NADRAC - www.nadrac.gov.au

Relationships Australia - www.relationships.com.au

The Australian Centre for International Arbitration - www.acica.org.au

The Australian Institute of Family Studies - www.aifs.org.au

Victorian Association for Dispute Resolution (VADRA) - www.vadra.as.au 

New Zealand

LEADR New Zealand - www.leadrnz.co.nz

USA

American Arbitration Association (AAA) - www.adr.org

Association for Conflict Resolution (ACR) - www.acrnet.org

JAMS – The Resolution Experts - www.jamsadr.com

Mediation Training Institute International - www.mediationworks.com

The Florida Academy of Professional Mediators - www.tfapm.org

Canada

ADR Institute of Canada - www.adrcanada.ca

BC Mediator Roster Society -  www.mediator-roster.bc.ca

Conflict Resolution Network Canada - www.crnetwork.ca

The Canadian Foundation for Dispute Resolution - www.cfdr.org

UK

Centre for Effective Dispute Resolution (CEDR) - www.cedr.co.uk

Chartered Institute of Arbitrators (UK) - www.arbitrators.org

Asia

Hong Kong International Arbitration Centre - www.hkiac.org

Singapore Mediation Centre - www.mediation.com.sg

Referral Links

Asian Pacific Business Centres :: Serviced and Virtual Offices, Meeting Facilities Melbourne
At Asian Pacific Business Centres you can rent serviced office space, as well as hire boardrooms for meetings or video conferences. We can also create a 'virtual office'. So you receive mail, faxes and have your phone personally answered. All at a prestigious business address.
Web: www.apbusinesscentres.com

Australian Business Training - Emotional Intelligence Strategies
Australian Business Training delivers emotional intelligence training strategies to improve the attitude, motivation and results of change management, leadership training, management training, sales training and teambuilding programs.
Web: www.australianbusinesstraining.com.au

Australian Company Information Research & ASIC Registrations
Perform Instant online company research or register a company with a licenced ASIC information broker.
Web: www.shelco.com.au

Businessbalance.com.au :: Small Business Improvement & SME Advice
Business Balance is an independent, Australian-owned company located in Perth and dedicated to assisting SME business owners across Australia achieve success. As a business owner, we offer you an opportunity to gain a deeper understanding of your business' fundamentals, learn skills that you can apply in day-to-day and strategic management, and establish processes that enable your business to thrive and most importantly give you back some of the balance in your life. Business Balance is driven by owners each of whom brings unique commercial skills and experience to the table. Experience wise the owners and our strategic partners have worked in both large corporations and small businesses enabling us to put together a diverse set of skills and commercial acumen that we'd like you to draw from and put to good use in your business
Web: www.businessbalance.com.au

Career Advice, CV resume, Career Change, job, recruitment, aptitude and psychometric test advice
Essential resources to help put your career on track.
Web: www.careeradvicenetwork.co.uk

Carnegie Management Group - Executive Coach
Executive Coaching, Mentoring, Career and Leadership Development for Senior Executives, Managers and Business owners.
Web: www.carnegiemg.com.au

CGIO - Work from home in Australia
If you want Computer Generated Income, WE can help YOU do it! Not the 'Get Rich Quick' nonsense
Web: www.work-from-home-australia.com

Creative yet Pragmatic Software, Consulting and Training for Project Managers
Creative yet Pragmatic Software, Consulting and Training for Project Managers
Web: www.projectperfect.com.au

Eliteconferencesaustralia.com.au :: Professional Conference Organiser (or PCO) :: Corporate Meetings & Event Plannig
For small meetings through to national conferences, Elite Conferences Australia is your first move in creating memorable and successful events. With years of experience both within Australia and internationally, the team at Elite specialize in tailoring an event for each and every client.
Web: www.eliteconferencesaustralia.com.au

Keywealthstrategies.com.au :: Option Trading & Property Investing :: Home Business Opportunity
Leading Suppliers of Wealth Creation and Financial Education Products
Web: www.keywealthstrategies.com.au

Management Support, Executive Coaching & Outplacement
Interim Pty Ltd are career consultants providing management support, executive coaching and outplacement and more in Sydney, Melbourne and other Australian capitals.
Web: www.interimpl.com.au

Oziwork.com.au :: Home business :: Work from your computer
Here at Oziwork we have the most exciting and profitable home based business opportunity which will enable you to establish and grow your wealth long before it is your turn to be downsized.
Web: www.oziwork.com.au

Patent and Trademark Innovation :: Invention & Intellectual Property Protection
We specialise in patent and trademark innovation. We assist inventors in developing their idea or product for market. We handle everything from initial registration through to worldwide marketing and distribution.
Web: www.i2rw.com

Planpower.com.au :: Project Management & Business Analysis
Delivering business transformation through expertise in Project Management, Analysis, Organisational and Process Change. We also bring a unique offering to the market by providing business analysis services & training.
Web: www.planpower.com.au

Ross Campbell Crisis Management Plans
Ross Campbell & Associates is a crisis management consultancy providing planning, training, resources, risk and threat analysis to control and manage the worst case scenario. Our process is designed to protect people, assets, earnings and reputation.
Web: www.crisismanagement.com.au

Staff Skills Testing - Financial, Literacy, Numerical, Communications
Exemplar Performance Advantage have developed a range of on-line skills tests that give you a fast, accurate rating of competencies in the areas of numeracy, communication skills and job role capabilities. Fast, effective staff testing.
Web: www.exemplarpa.com.au